Return Policy
CANCELLATION, RETURN AND EXCHANGE POLICY
We will gladly accept cancellations within 48 hours of purchase. It must be understood that after this time, the design will have been finalized, the fabric ordered and production will have started on your dress. Once these steps are underway, we can no longer accept cancellations.Additionally, once your made to order gown has been completed, we are unable to accept returns or provide exchanges. However, if there is something about your order that isn’t right, we will do everything possible to make sure you are 100% satisfied with your dream dress.
We will gladly accept cancellations within 48 hours of purchase. It must be understood that after this time, the design will have been finalized, the fabric ordered and production will have started on your dress. Once these steps are underway, we can no longer accept cancellations.Additionally, once your made to order gown has been completed, we are unable to accept returns or provide exchanges. However, if there is something about your order that isn’t right, we will do everything possible to make sure you are 100% satisfied with your dream dress.